Internet Marketing and Social Media 2010 Predictions
As 2009 winds to a close, we look to 2010 with antici…….pation and enthusiasm. It’s a whole new year with a clean slate. And with the new year comes a reflection on where we’ve been and where we’re going. The web has changed drastically and that changes the way we, as internet marketers, do business.
2009 Predictions: 4 1/2 out of 5 Predictions
Before rolling into 2010 predictions, let’s establish a track record – how well did I do with my 2009 predictions? Let’s see!
- 2009 Prediction: With the “down” economy, opportunities in “make money online” will be even bigger. TRUE! The business of teaching others how to do internet marketing has grown exponentially. Ed Dale saw the biggest number of 30 Day Challenge participants ever in August while my own Crowd Mountain launched and grew exponentially in February. Big product launches, once again, broke sales records. But even folks new to the game were able to break out and do big business. There’s still more room than ever in this market.
- 2009 Prediction: Data portability becomes more a norm rather than an exception. TRUE! You’ll be hard pressed to find a new social service these days and not have it integrate with Facebook, Twitter, and/or Gmail to port your current contacts into your new profile.
- 2009 Prediction: Using video as part of the sales process will become a necessity. TRUE! I’ve continued to run tests, and a salespage with video has outperformed a salespage without video every time. Simply put, if you’re not using video, you’re leaving money on the table.
- 2009 Prediction: People will bring more focus to their social media marketing efforts. FALSE! I wish this were true, and I could probably call it true without any arguments from readers, but it’s just not. I still get messages nearly every day with people overwhelmed by the vast array of social media sites, and while I think many folks “get it” there are still many who don’t. So I’ll shout it from the rooftops one more time: Pick 2-3 social media sites that are active in your niche and focus on them rather than spreading yourself too thin across every available network!
- 2009 Prediction: As a product owner or a niche leader you’ll be expected to be available, responding and engaging with your “tribe” more often than not. TRUE! People want to know you’re available to them more than ever, and those that are tend to rise to the top.
Drumroll please…. Here are my 2010 internet marketing and social media predictions:
Location, Location, Location
Many folks are claiming location based services, like BriteKite and FourSquare will be the breakout hits of 2010. I disagree. Location WILL become increasingly important in 2010, but for mass adoption, these services will have to be rolled into existing, already adopted platforms, like Facebook and Twitter.
My mom lives in Oakland and works in San Francisco (two areas where loacation based services have really great data from their users). Would she EVER use something like FourSquare? No. Would she use it if it was integrated into Facebook? You betcha.
I live in a little mountain town of 900 people. I can’t really even use these location based services – my town is literally not on the map! Would I be interested in my local Facebook friends (most of the locals I know are on Facebook exclusively) location info? Absolutely! Can I get it anywhere else? Nope.
The digerati and web wunderkinds aside, most folks don’t have the time and interest in creating and maintaining another social profile.
After recording this prediction on IMTW last night, rumors started flying that Google was in talks to buy Yelp, a local business reviews site. It’s speculated that Yelp data could be integrated with Google Maps.
And this is where I predict successful location based services will go in 2010: merged into already existing products that have been adopted by the masses.
The Death of Software Downloads
We’ve already seen it with services like Google Docs and Gmail – why keep files or email on our harddrives when we can keep them on the web and access them anywhere?
I made the switch in 2009 to storing as much of my data as possible online, so it doesn’t matter where I am or which computer I’m on, I have access to everything I need.
It makes sense from a user standpoint in terms of being able to work with the software wherever you are. But it also makes sense from a business standpoint:
- Updates are server-side and seamless for the user, no re-downloading a re-installing (which inevitably leads to customer support issues)
- Web based applications work on Mac or PC – you’re not leaving a giant segment of your market behind
- It’s easier to find web developers
- Less compatibility problems with different operating systems and conflicts with already installed programs which leads to less customer support issues
- Allows for a recurring access charge
We’ve seen some movement in this direction in the internet marketing space in 2009, and in 2010 web-based software (aka “cloud computing”) will become the norm.
Link Popularity Gets Social
While simply having links on social media properties was once enough to boost your search engine ranking, in 2010 the popularity of those links will become a bigger ranking factor.
Consider this scenario:
Two blog posts on the same topic. One is retweeted a gazillion times, is linked all over Facebook and has a ton of comments. One gets little traction in the social media space. Which one do you think *should* rank higher in the SERP’s? The one that people shared the most!
The easiest way to achieve this is…. producing great content that people will want to share. You can also encourage people to share your content by using the tips in The Three Pillars of Social Media Marketing.
Social Media Marketing Matures
In 2010 social media marketing will mature in a variety of ways.
Firstly, we’ll move away from conversations about why one should be using social media in your marketing towards *how* to use social media in your marketing. It will be assumed that a social media presence is necessary, and we’ll see more instruction on exactly what to do.
We’ll also see more focus in how businesses use social media. Rather than using SM “because it’s the thing to do” we will more strategic at moving folks from social media into our sales funnels. Social media marketing will be less about “joining the conversation” and more about specifically growing your business (the “conversation” is still important, but our joining of it will be more purposeful).
Finally, our collective psyche’s will move away from a “bigger is better” mentality. Rather than valuing social media by the number of followers or fans, we’ll look more at those followers’ and fans’ engagement. 100,00 YouTube views or Twitter fans does not sell products if those folks are not engaged.
WordPress As a True CMS
We love WordPress, and it’ll just get bigger and better in 2010. With products like Affiliate Theme and Squeeze theme, and more flexibility with offerings like the Thesis Theme (used on this blog), WordPress is moving more towards a true CMS that can be used for anything, without custom coding.
Building a membership site or a review/rating site or even a salespage exclusively with WordPress has picked up steam in 2009 and will be even simpler in 2010 as developers create more plugins and themes to do so.
Products in this space will grow and our adoption of them will follow.
Additional 2010 Predictions
As is our tradition, Lynn Terry, Paul Colligan, Ed Dale and I recorded our 2010 predictions show last night for Internet Marketing This Week (that podcast will be out shortly). Watch the @IMTW Twitter feed or subscribe on iTunes to listen.
What trends do you see advancing in internet marketing, social media and the web as a whole in 2010? Leave a comment and let us know what YOU think!





This is an excellent post, Michelle. Lots of thought provoking material here! It makes me excited to think about what’s coming up for us in 2010 – by the sounds of it, we’re in for quite a few changes! Bring it on!
Another great article, Michelle. Thank you for this.
A few related things come to mind:
For affordable HD 1080 (that youtube now accepts) the Kodak Zi8 (but just make sure to look into external lapel or small portable mics that can work with it to compensate for it’s bad built in mic) and watch for the Google Android based laptop coming out (when? I don’t know!) to work completely with cloud based (online not downloaded) software.
Great article Michelle. It will be fun to see if you great record is upheld at the end of 2010.
yep, i agree, engagement is hugely important, i also think that having systems in place to monitor social media ROI is also essential
Good predictions Michelle. I wouldn’t go as far as call on the death of downloads, but web-based office will get more mainstream that’s for sure.
On the WordPress becoming a true CMS I have disagree with, as WP already is a CMS. Yes, these certain themes have showed up in the Internet marketing space, so perhaps the right wording would be that people are starting to USE WordPress as true CMS, so you’re actually on spot with that one too
Concerning the location thing, I’m a bit worried. Many services are adding geo-tagging already and Google shows more localized results on the search results. There’s a huge potential in there, but what can you do when you’re not in some big metropolitan or even a big country? Global web sites try to “serve” me with localized content and info for Finland, in badly translated Finnish if things go really bad and fail miserably.
Location based services and marketing is great, but when buzzing about it, people tend to forget that these services are relatively limited to larger locations and there are a lot of people living in places where these services have not landed at all yet, even as standalone, let alone integrated to services we’re already using.
Hi Michelle,
Thanks for your insight and suggestions for 2010.
Another great post and look forward to more next year.
Have a wonderful Holiday and a Happy New Year.
Charles
I definitively agree with you on several points. One biggie for me is what you said about being available for your “tribe”. I follow a lot of the masterminds out there. I pay more attention to the guys that actually respond to my emails….I find this to be one thing most of these people don’t take advantage of. Nothing I hate more than asking for help or needing a question answered and then not getting anything back…
“Simply put, if you’re not using video, you’re leaving money on the table.”
I don’t find that’s always the case. I’ve run multiple tests on landing pages with video, and several of them converted better without the video.
Stellar blog post, Michelle! Product owners and niche leaders will need to be available more. This has been one of the keys that’s actually got people to listen to what I had to say and buy more of what I have to offer. You’re right, location based services will have to be integrated with larger, more familiar platforms first.
I always value your insight
The location based services bothers me. I live in a large-enough metro area (Sacramento CA), but keep getting served ads for a suburb about 10 miles away from where I live — and it’s a place I don’t want to live or shop in. With Google and ISPs “deciding” what I should get served, I’m actually losing choices. I just hope they give us a toggle switch soon, or else I should start using a proxy to surf. Personally, all of this forced “local” stuff is making me feel claustrophobic!
Not to mention folks like myself who are on satellite internet – our IP’s are usually thousands of miles away from where we actually are. Location based search results are useless for us!
this was a great post Michelle.
I have been thinking a lot about how the internet has been evolving and where we are headed in 2010. We are truly becoming a global society more and more each day. because of the growth of the internet.
In 2009 i saw more out of country sales then i ever had before. One of my sites has had visitors from over 100 countries and counting.
I have made sales in 2009 from countries i have never heard of, although geography was never a strong subject for me.
I am looking forward to 2010 as my most profitable year online yet. I was finally able to quit the rat race 2 weeks ago and just work on my online businesses full time from home.
I’ts a scary endeavor to only rely on internet income but also an exciting adventure. Thanks so much Michelle for the things you have taught me that have gotten me to this point where I don’t have to punch a clock anymore.
I hope that 2010 will be your most rewarding year yet both financially and in life.
Some great insight Michelle. You brought up some things that got me thinking about my clients and how I can serve them even more in 2010.
Thanks for the great post, and I absolutely agree that 2010 will be the most rewarding year ever!
Its going to be a little harder as google really makes content important. People will start putting videos on adwords. Oh an Howie Schwartz says for 2010 adwords will suck. I don’t know why but if you use adwords watch it closely. Michelle taught me web 2.0 thanks
I agree with most of what you have here, with the exception of the cloud computing prediction. Web-based software will grow greatly this year, but I have doubts about it reaching the tipping point to become the norm just yet.
My prediction (just one, I’m new at this, lol.) collaborations (JVs, whatever you want to call it) will be required for success this year. Entrepreneurs going it alone will be left in the dust.
Thanks Michelle… For the great post!
This is the first time I have stumbled upon your site and found it to be very encouraging to what I am trying to do in my business model.
I have to say I am using social media as a service to local business and teaching them about the advantages to use them. I will be one of many who will get more store front small business in to the web media idea.
My business model is going to depend on social media as a way for small business to get more new customers this year to help boost the economy in a local search market. So hopefully googles will have better info to point to the the local store front business in somes area.
I have not been in IM for long to find out I can use the info I have learned over he past few years to benefit my local business. To me this is were it will grow for the people who know how to use social media and use it to benefit others for a smaller price hen traditional services in advertising.
As far as the cloud computing goes, I think if people like me teach store front business people how to use it it will grow.
Cheers!
Joe
I’d subscribed to your blog feed in my Google reader a long time ago, but had kind of forgotten about Google Reader, & was just resurrecting it when I saw your post. I missed it, I’ve always enjoyed your posts.
I’m with you on the number of Social Media sites you should involve yourself with if you are using them as they are intended. However if you’re using them for backlink & indexing purposes, it would seem the more the merrier?
That’s what I find difficult, organizing the multitudes!
Bruce
Good post! I agree especially with point #4.It´s better to focus on a few core sites and build up your profiles and authority on them.There is so much other marketing one needs to do as well.
Great point! There are a number of marketing that really needs patience and good strategy before you actually see results! Thanks for posting!!!
thank you so Michelle having this posts shared in here. Internet Marketing is truly one of the few business where you can write your own paycheck. The only limiting factor is the amount of effort you put into it. Another reason this is very good option is the vastness of the market place.
Do you have any idea how to make money online based on geolocation application? i am curious how we can get money from it. Thanks.
I ilke the part The Death of Software Downloads . Its true as at work we are now starting to use online applications through web browser. I guess the best thing now is to create your software as an applicaton online